Last Updated: February 22, 2025

Welcome to Subud Marketplace, a website dedicated to promoting products and services offered by members of the Subud community. Our mission is to support and encourage the consumption of these products and services, fostering a sense of connection and mutual support.
This website is freely accessible to all visitors without the need for user registration or login credentials. Anyone accessing the site can view the available services and products without restriction, as no permissions or access limitations are imposed on visitors.
However, while the website is open to the public, users must adhere to the terms of use and policies. Unauthorized use of website content, including copying, distributing, or misrepresenting information, is strictly prohibited.
This website is intended solely for the Subud community. No intentional marketing or promotional efforts will be conducted outside of the Subud community. Any sharing of the website will be at the discretion of Subud members themselves.
Any disputes between buyers and sellers regarding fulfillment, quality, or delivery must be resolved between the two parties. If complains are repeatedly raised about any seller by multiple buyers, Subud Marketplace reserves the right to remove the seller’s profile from the website with prior notification.
Please read the following rules and policies carefully to ensure a positive experience for all users—both buyers and sellers.

Table of Contents

1. Introduction and Overview
2. Seller Guidelines
3. Buyer Guidelines
4. Product and Service Listing Guidelines
5. Communication Guidelines
6. Privacy and Data Protection
7. Prohibited Items and Services
8. Dispute Resolution
9. Website Maintenance and Availability

10. Modifications to Terms
11. Donations to support the website’s maintenance

1. Introduction and Overview
Subudmarketplace.com ("the Website") is a website that facilitates connections among members of the Subud community who wish to buy and sell products and services. The Website serves as a promotional and discovery platform only and does not process transactions or payments between parties.

1.1 Purpose

• To promote products and services offered by community members
• To facilitate connections between buyers and sellers within our community
• To maintain a safe, respectful, and ethical marketplace environment

1.2 Scope
These policies apply to all users of Subudmarketplace.com, including buyers, sellers, and visitors.

1.3 Use of Website
You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the website. Prohibited activities include, but are not limited to, using the website to distribute harmful malware, engage in fraudulent activities, or violate any laws.

2. Seller Guidelines
The website exclusively serves business owners, self-employed individuals, and professionals from any field belonging to the Subud community. The website facilitates the showcasing of existing products or services by listing them in the catalog. However, assistance in starting a business or mentorship services are not provided. The website is also not liable for the quality of services or products offered by registered sellers. Sellers listed on the website are solely responsible for declaring any income generated from their sales to the relevant authorities, in accordance with their form of business activity.

2.1 Listing Requirements

• Accurate description of products or services
• Clear pricing information
• Honest representation of item condition
• Clear payment and delivery terms
• Current contact information

2.2 Seller Responsibilities

• Ensuring accurate, current, and complete information in the Seller’s Form
• Responding to buyer inquiries within 72 hours
• Keeping contact information current
• Maintaining accurate inventory information
• Providing clear payment instructions
• Honoring listed prices and terms
• Maintaining professional, clear and respectful communication

2.3 Product Quality Standards
Sellers must list only products and services that align with the ethos and principles of the Subud community. Items or services that promote hate speech, illegal activities, or violate the community's values are strictly prohibited. Sellers must refrain from listing products or services that they do not intend to fulfill.

• Items must be as described
• Services must be delivered as promised
• Products must meet safety standards
• Items must be legal to sell

2.4 Product Fulfillment
Since Subud Marketplace is not a direct transaction platform, the process of payment, shipping, and delivery is handled entirely between the buyer and seller. Sellers are responsible for fulfilling any agreements made with buyers. Any disputes between buyers and sellers regarding fulfillment, quality, or delivery must be resolved between the two parties. If complains are repeatedly raised about any seller by multiple buyers, Subud Marketplace reserves the right to remove the seller’s profile from the website with prior notification.

3. Buyer Guidelines

3.1 Buyer Responsibilities

• Buyers are responsible for carefully reviewing the seller’s profile, product/service descriptions, and all other provided details before contacting sellers. The buyer should ensure they understand the nature of the product/service and the terms of purchase.
• Buyers must use the contact information provided on the seller’s profile page to initiate communication. It is the buyer’s responsibility to arrange payment, delivery, or service scheduling directly with the seller.
• Buyers should act respectfully and professionally in their communications.
• Be clear about their intentions (whether they want to proceed with the purchase or not)
• Following through on serious inquiries

- Good following through: A buyer messages about a product, asks relevant questions, and either proceeds with the purchase or politely declines.
- Poor following through: A buyer asks many questions, makes the seller hold an item, then disappears without any communication.

• Report any concerns to website administration

4. Product and Service Listing Guidelines
As Subud Marketplace only facilitates the promotion of products and services, the website cannot guarantee the quality or accuracy of any product or service listed. Buyers should address concerns about the quality or performance of products/services directly with the seller. If complains are repeatedly raised about any seller by multiple buyers, Subud Marketplace reserves the right to remove the seller’s profile from the website with prior notification.

4.1 Required Information

• Clear product/service title
• Detailed description
• Accurate pricing
• Payment methods accepted
• Delivery/shipping information
• Contact information

4.2 Prohibited Content

• Misleading or false information
• Inappropriate images
• Duplicate listings
• Copyrighted material without permission

4.3 Refunds and Returns
Subud Marketplace does not handle refunds, returns, or disputes related to products or services. These matters must be addressed directly between the buyer and the seller.

5. Communication Guidelines

All users must treat one another with respect, courtesy, and integrity. Any form of harassment, discrimination, or other inappropriate behavior will not be tolerated, and can lead that the user’s IP address is blocked by the website administrators. Subud Marketplace strives to foster a harmonious and supportive environment in line with the values of the Subud community.
All listings, communications, and content shared on the website must reflect the ethical and spiritual standards of the Subud community. Any content that violates these standards, including offensive, harmful, or misleading content, will be removed and may result in the deletion of the seller’s profile.

5.1 Acceptable Communication

• Product/service inquiries
• Pricing discussions
• Availability checks
• Delivery arrangements

5.2 Prohibited Communication

• Harassment or threatening language
• Spam or unsolicited promotional content
• Discriminatory or offensive language

6. Privacy and Data Protection
The website collects data from Sellers when Sellers deliberately choose to complete the Seller’s Form so that their profiles are created.
The website does not use or share the stored data for commercial or any other purposes, which differ from the main website’s objective expressed in the current document.

As the website is publicly accessible to all visitors, sellers are solely responsible for the content and information they choose to disclose.

6.1. Intellectual Property

6.1.1. Copyright and Trademarks
All content on Subud Marketplace, including text, graphics, logos, and trademarks, is the property of Subud Marketplace and is protected by copyright and other intellectual property laws. Users may not use, reproduce, or distribute any content from the website without express permission.

6.1.2. Seller Content
Sellers retain the intellectual property rights to the content they upload to the website (e.g., product images and descriptions). By listing content on Subud Marketplace, sellers grant us a non-exclusive, royalty-free license to use, display, and distribute their content for promotional purposes on the website.
The website does not bear any responsibility in case sellers use logos, pictures, audio/video content to promote their product and services on the website, which they do not own and have copied from third parties without proper authorization.

7. Prohibited Items and Services

7.1 Prohibited Categories

• Illegal items or services
• Dangerous or hazardous materials
• Adult content
• Controlled substances
• Weapons
• Counterfeit items
• Items violating intellectual property rights

8. Dispute Resolution

8.1 Dispute Process
In case of any issues or disputes between buyers and sellers, both parties should attempt to resolve the matter amicably. Subud Marketplace is not responsible for resolving disputes but encourages both parties to communicate respectfully and transparently.

8.2 Limitation of Liability
Subud Marketplace is not liable for any loss, damage, or harm resulting from transactions, disputes, or communications between buyers and sellers. We are a website for connection and promotion but do not participate in or facilitate direct transactions.

9. Website Maintenance and Availability

9.1 Availability
Subud Marketplace aims to maintain its website with minimal disruption. However, we do not guarantee uninterrupted or error-free service. We reserve the right to suspend or discontinue any part of the website at our discretion.

9.2 Updates to the Website
We may update or modify the website’s features, policies, or design at any time.

10. Modifications to Terms
Subudmarketplace.com reserves the right to modify these terms at any time. Sellers will be notified of significant changes via website announcement or an email communication. The website does not do any modifications to the Sellers’ profile pages without their explicit request or without their prior consent.

11.Donations to support the website’s maintenance

• To ensure the continued operation and development of this website, users—especially sellers benefiting from the platform—are highly encouraged to contribute through voluntary donations.
• Unlike the Profile Page, the development of a Landing Page requires a minimum of 10-15 hours of work, depending on the complexity of the request. Therefore, to initiate the creation of a Landing Page on the Subud Marketplace, a seller should provide an advance donation of EUR 50 to help cover the costs.
• Any excess funds received through donations, beyond what is needed for the website’s maintenance, will be managed at the discretion of the Zone 4 Council to ensure their best use.
• Support through donations can be directed to the following bank account, with a remark “Donation for the Subud Marketplace” (if you have any problems with the transaction please contact current Zone 4 Treasurer: Feodora by email feodorashukurova@gmail.com)

Thank you for being part of Subud Marketplace. We hope your experience on the website is fulfilling and supportive of the values we cherish.

SUBUD MARKETPLACE WEBSITE TERMS OF USE AND POLICIES